Sometimes the best solution if you're having issues with your Twinkly lights is to reset them. This can be used to combat issues with connectivity, for example, and is a standard troubleshooting procedure. Here's how to do it:
How to reset Twinkly lights
- Unplug the Twinkly lights from the socket
- Press and hold the button on the Twinkly controller and plug the lights back in
- Keep hold of the button until the lights on the string go red (static)
- The reset is complete
Please note that you will lose any saved settings such as effects, layouts or groups when resetting your lights.
Frequently asked questions
Q: Resetting didn't fix my issue, what can I do?
A: Twinkly themselves have a troubleshooting area here with lots of information and advice.
Q: How do I reset Twinkly Music?
A: The process is exactly the same as resetting your Twinkly lights, only instead of the lights going red, the indicator light on the device turns white.