FAQs
Can I use ConnectGo lights or accessories with any other system?
No. ConnectGo® lights and accessories, including the transformers, cannot be used with any other lights or lighting systems.
What's the difference between ConnectGo® and ConnectPro®?
There are several differences between the ConnectGo and ConnectPro® systems. The latter is our more professional, commercial quality system, so includes thicker, rubber cable by default. The former is more often used for domestic displays, has multiple functions and you can choose to power it by plug, battery or solar power. For a more detailed answer read our article here.
How do I use the timer function on ConnectGo®?
The timer is set using the button on the transformer (small) or controller (medium/large). To enable the automatic 6-hour timer, press and hold the button for 3 seconds. If it lights up green then the timer is activated and will stay on for 6 hours from the time that you perform this action. It will then go off for 18 hours, then back on for 6 hours, etc. To instead enable the 8 hour automatic timer, press and hold the button again for 3 seconds; the light will go red. To turn off the timer completely, press and hold the button for another 3 seconds and the light should go off.
Helpful ConnectGo® Videos
ConnectGo® Lights & Accessories Explained
Connectable Lights with a difference, you pick the power!
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How to set up icicles on your roof peaks and guttering
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Watch NowHow to wrap ConnectGo® lights around windows without nails
We show you how to wrap lights around both indoor and outdoor windows
Watch NowProduct Knowledge Centre
Let us shine a light on how to get the best from your Festive Lights or partner brand products, including ConnectGo®.
Discover The Knowledge Centre