Changed Your Mind?

COVID-19 RETURNS INFORMATION We understand that due to the COVID-19 outbreak it may be more difficult for you to return parcels. We will be extending the cooling off period for the return of unwanted/unused items from 14 days to 90 days from receipt of the order (please note you are still required to notify us […]

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Damaged And Faulty Items

COVID-19 RETURNS INFORMATION We understand that due to the COVID-19 outbreak it may be more difficult for you to return parcels. We will therefore allow returns up to 90 days after any damage/fault is reported. This applies from 23rd March 2020. Please note that you must gain an authorisation code from our Aftersales team immediately […]

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Returning An Item From Overseas?

If you have a damaged or faulty item and have purchased from outside the UK, then please contact us before sending it back to us. If an item is returned without notification, then we cannot issue the cost of the return back to you.

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