UK Delivery Prices and Information

UK Mainland Delivery We offer a number of different delivery options for UK addresses. All of the information that you should need is contained within this tab, but if you would like to see further information about dispatch times and Bank Holiday deliveries, for example, then please navigate to the ‘More Info’ tab above. Method […]

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European Delivery Prices and Information

In addition to our UK delivery options, we also provide a number of services to countries elsewhere in Europe. These can be found below. Please note that the delivery prices quoted do not apply to any oversized items. It is likely that we will need to obtain a separate quote for packages above 31.5kg. Please […]

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International Delivery Prices and Information

Depending on the country in which you reside, the delivery cost and method may change, along with the shipper used. We will endeavour to use FedEx, wherever possible, although for large volume orders we can arrange pallet shipments via our freight company. An estimated delivery cost will be calculated in the basket, however additional payment […]

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Where’s My Order?

We offer both tracked and non-tracked delivery services. If you have chosen a tracked delivery service, you can get updates on the status of your order by signing into your account and clicking the link next to ‘Tracking Code’ in either the Order Summary or Order History section. This is updated for the first time […]

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Collect From a Hermes ParcelShop

Collect from Local ParcelShop – £3.99 Festive Lights are now service partners with Hermes, the UK’s leading consumer delivery specialist, handling more than 235 million parcels a year. Hermes provides a range of flexible and affordable delivery options that are convenient for you and fit within your increasingly busy lifestyle. Within the UK, Hermes operates a […]

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Will Parcels be Subject to Customs and Import Charges?

Any customs or import duties are charged once the parcel reaches the destination country. These charges must be paid by the recipient of the parcel. We do not have any control over these charges, and will not be able to inform you what the cost will be, as customs policies and import duties vary from […]

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Delivering to a BFPO Address

1) On the checkout page, you will need to enter the billing address, then select the delivery address is different from the billing address. 2) Enter the BFPO address in the delivery address in the order as shown below: Postcode: HA4 6DQ Full name: Service Number, Rank, Name Address line 1: enter the BFPO number […]

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Are Your Goods Damaged Upon Receipt?

We try our best to pack orders with consideration to the item(s). Although the carriers we use work hard to avoid damaged goods whilst in transit, it can happen from time to time. On receipt of your order, it is advised to check the products inside immediately as items can be damaged during carriage. If […]

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