Help & Customer Service | Festive Lights

Help & Customer Care

Delivery Information

UK Delivery Prices and Information EU Delivery Prices and Information International Delivery Prices and Information Where's My Order? Will Parcels be Subject to Customs and Import Charges? Delivering to a BFPO Address

Returns & Refunds Information

Returning Unwanted Items Returning Damaged or Faulty Items Returning an Item from Overseas

General Queries

What Payment Methods are Accepted? Paying with Klarna Can I Edit My Order? Using Voucher Codes I've Not Received a Reply to My Email I've Received a Suspicious Email