Privacy Policy

INFORMATION WE COLLECT

If you choose to register with Festive Lights Ltd the following information will be stored: Title First Name Middle Name Last Name Billing Address Postal Address Email Address Telephone Number Details of the payment method

HOW WE USE THE INFORMATION

We only use this information to fulfil your orders. Email addresses and telephone numbers collected allow us to contact you urgently if there is a problem with your order. Your information will only be provided to third party delivery and courier businesses to fulfil your order.

COMMUNICATION

By registering with us or becoming a member you are agreeing to us providing you with information regarding company news and offers which may be relevant to you, by either news letter sent to your email address or postal address. You can opt out of this by either unsubscribing through the email itself or by logging into your Festive Lights online account.

COOKIES

Cookies are small pieces of information which track what items you have looked at previously so we can bring them to your attention at a later date and also allow us to keep items in your shopping cart which you can select and then return to purchase at a later date. The cookies are stored on your hard drive and will do no harm to your computer. If you wish you can change your own computers settings or firewall to disable cookies. You will still be able to use most of the features when these are disabled such as the shopping cart and purchasing items. Click for more information about how we use cookies.

STORED INFORMATION AND SECURITY

Festive Lights Ltd takes security of your personal details very seriously. This information is stored securely on a dedicated server, which we believe to be well protected and in a secure environment.

USERNAMES & PASSWORDS

Usernames and passwords are provided to you only, as a customer of Festive Lights Ltd. This allows you to access personal information that we are holding on your account. You are able to update, delete and amend this information. The account allows you to access this feature.

THIRD PARTIES

We will not pass any of your personal information onto 3rd parties unless necessary to complete the order, for example the courier and delivery company’s used to fulfil your order. When you become a member of Festive Lights Ltd you are consenting to the collection and the use by Festive Lights ltd in the methods above.

DATA PROTECTION ACT 1998

We comply with the Data Protection Act 1998 and consumer legislation to ensure that your personal information is not misused in any way. Please feel free to contact Festive Lights Ltd by visiting our contact us page via our data controller for the purpose of Data Protection Act 1998. You have the right to access information which Festive Lights Ltd holds about you and your right of access can be exercised in accordance with the Act. To access any information a written request is required to provide you with details of the information we hold about you.