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Delivery Information22nd Jun @ 09:43
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Delivery location | Small Items* (Includes battery lights, tea lights & some accessories etc) | Order Value less than £100.00 | Order value over £100.00 |
|---|---|---|---|
Zone 1: England, Central Scotland, Wales |
| FREE Standard Delivery (2-3 days) Next Day (£5.95) | Free Next Day |
Zone 2: Scottish Highlands / Islands, Northern Ireland, Channel Islands, Isle of Man | £2.99 up to 0.25Kg £3.50 up to 0.5Kg £4.00 up to 0.75Kg £4.50 up to 1Kg £5.95 up to 1.5Kg £6.95 up to 2Kg £8.95 up to 2.5Kg £10.95 up to 3Kg | £14.95 (up to 31Kgs) | £14.95 (up to 31Kgs) |
Zone 3: France, Belgium, Germany, Luxembourg, Netherlands, Republic of Ireland | £6.95 up to 0.2Kg £8.95 up to 0.5Kg £9.95 up to 0.7Kg £10.95 up to 1Kg | £12.95 (up to 31.5Kgs) | £12.95 (up to 31.5Kgs) |
Zone 4: Austria, Denmark, *Switzerland, *Liechtenstein | £6.95 up to 0.2Kg £8.95 up to 0.5Kg £9.95 up to 0.7Kg £10.95 up to 1Kg £12.95 up to 1.5Kg £14.95 up to 2Kg | £23.95 (up to 31.5Kgs) | £23.95 (up to 31.5Kgs) |
Zone 5: Czech Republic, Italy, Slovakia, Spain | £6.95 up to 0.2Kg £8.95 up to 0.5Kg £9.95 up to 0.7Kg £10.95 up to 1Kg £12.95 up to 1.5Kg £14.95 up to 2Kg | £25.95 (up to 31.5Kgs) | £25.95 (up to 31.5Kgs) |
Zone 6: Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden | £6.95 up to 0.2Kg £8.95 up to 0.5Kg £9.95 up to 0.7Kg £10.95 up to 1Kg £12.95 up to 1.5Kg £14.95 up to 2Kg | £34.95 (up to 31.5Kgs) | £34.95 (up to 31.5Kgs) |
Zone 7: *Bosnia-Herzegovina, Bulgaria, *Croatia, Greece, *Iceland, Latvia, Lithuania, *Montenegro, *Norway, Romania, *Serbia | £6.95 up to 0.2Kg £8.95 up to 0.5Kg £9.95 up to 0.7Kg £10.95 up to 1Kg £12.95 up to 1.5Kg £14.95 up to 2Kg | £39.95 (up to 31.5Kgs) | £39.95 (up to 31.5Kgs) |
Zone 8: Tunisia, Turkey | £7.49 up to 0.2Kg £9.95 up to 0.5Kg £10.95 up to 0.7Kg £13.49 up to 1Kg £16.95 up to 1.5Kg £22.95 up to 2Kg | £59.95 (up to 31.5Kgs) | £59.95 (up to 31.5Kgs) |
Zone 9: USA | £7.49 up to 0.2Kg £9.95 up to 0.5Kg £10.95 up to 0.7Kg £13.49 up to 1Kg £16.95 up to 1.5Kg £22.95 up to 2Kg | Estimated in Basket | Estimated in Basket |
Zone 10: Australia | £7.49 up to 0.2Kg £9.95 up to 0.5Kg £10.95 up to 0.7Kg £13.49 up to 1Kg £16.95 up to 1.5Kg £22.95 up to 2Kg | Estimated in Basket | Estimated in Basket |
Zone 10: Rest of World | £7.49 up to 0.2Kg £9.95 up to 0.5Kg £10.95 up to 0.7Kg £13.49 up to 1Kg £16.95 up to 1.5Kg £22.95 up to 2Kg | Estimated in Basket | Estimated in Basket |
1. DELIVERY CHARGES (UK mainland) See table above for all zones.
2. DELIVERY CHARGES FOR EUROPE & REST OF WORLD See table above for all zones.
3. OVERSIZE ITEMS (weight or volume) the carriage charge will be stated on the items description for UK Mainland only. This delivery charge is automatically added to your basket.
4. DELIVERY OF GOODS (UK mainland). Providing all items on your order are in stock we try our utmost to despatch your order the sameday, if not, within 24 hours of receipt of order.
Orders received before 4pm except for weekends and bank holidays will be processed and dispatched the same day. Orders received after 4pm will be carried over to the next working day.
Our standard courier service will not deliver on Sunday or Bank Holidays, therefore orders placed after 4pm on Fridays will be dispatched on the following Monday (or Tuesday if it is a Bank Holiday).
Please provide clear additional delivery instructions if your delivery address is remote or difficult to find. If this is the case a mobile number is essential as this will be given to your driver to fulfill the delivery.
5. RECEIPT OF GOODS. Most of the UK and European deliveries will be handled by Royal Mail. If no one is available to sign for the parcel the driver will leave a card containing the consignment number and the telephone number of your local depot. The customer is advised to call this number to arrange a suitable delivery date. The driver will attempt the same delivery on the second day if no contact with the depot is made. If this delivery fails, the consignment is held in the depot for a further five days. If the customer has still made no contact the consignment is returned back to Festive Lights where we will contact the customer. The carriage will be charged again before a further delivery can be despatched.
6. Depending on which country you reside, the delivery cost and method may change, along with the shipper used. We will endeavour to use FedEx wherever possible although for large volume orders we can arrange pallet shipments via our freight company.
*All Non-EU countries will incur an additional £25.00 customs clearance charge.
Categorised in: Lighting Advice
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